Privacy Policy

Who we are

LJ Venture Studios Limited (company number 16483796), registered in England and Wales, is the data controller responsible for your personal information. You can reach us via our contact form.

Information we collect

• Contact details you provide via our forms or email (name, email address, business name, message).
• Project information shared with us during an engagement.
• Technical data such as IP address, browser type and pages visited, collected automatically when you use our site.

How we use your information

• To respond to enquiries and arrange calls.
• To deliver the services you have engaged us for.
• To send invoices and manage our business records.
• To improve our website and services.
• To comply with our legal obligations.

Legal bases

We process your information under the UK GDPR on the basis of: performance of a contract (delivering services), legitimate interests (running and improving our business), and legal obligation (e.g. accounting records).

Sharing your information

We do not sell your personal information. We share it only with trusted service providers that help us run our business, for example, hosting providers, email providers, analytics tools and accounting software. Some of these providers may be based outside the UK; where that is the case, we rely on appropriate safeguards such as standard contractual clauses.

How long we keep it

We keep enquiry data for up to 24 months. Client and financial records are kept for at least 6 years to meet UK tax and accounting requirements.

Cookies

Our website uses a small number of cookies and similar technologies to make the site work and to understand how it is used. You can control cookies through your browser settings.

Your rights

You have the right to access, correct, delete or restrict our use of your personal information, and to object to processing or request portability. To exercise any of these rights, get in touch via our contact form. You also have the right to complain to the UK Information Commissioner's Office (ICO) at ico.org.uk.

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page.