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AI for hospitality groups

AI for hospitality groups. More sites, without more admin.

Custom AI agents that pull multi-site reporting together, check supplier invoices automatically and keep operational information where managers can act on it.

Discuss your bottleneck Book a discovery call
Where the time goes

Running several venues means the same figures arrive from six places, and somebody assembles them by hand.

01

Monday mornings spent copying till and reservation figures into a spreadsheet before anyone can talk about the week

02

Supplier prices drifting across invoices nobody has time to read line by line

03

Maintenance requests raised in WhatsApp and lost before anyone books a contractor

04

Guest feedback collected in five places and read by none of them

05

Policies, allergen information and procedures living in a folder no manager opens

06

Rota and compliance paperwork rebuilt from scratch for each new site or acquisition

How we solve it

We build agents that collect and check the operational detail, and a knowledge layer that answers from your own material.

Custom AI systems & agents

One page Monday summary

Pull figures from each site's POS, reservations and rostering systems into a single summary, so the conversation starts with the numbers rather than the assembly.

Custom AI systems & agents

Supplier invoice checks

Match invoices to agreed prices and delivery notes, flag short deliveries and line price creep, and leave your team only the exceptions.

Custom AI systems & agents

Feedback that reaches the right manager

Group reviews and comments by theme and site, so a recurring issue reaches the person who can fix it while it still matters.

Custom AI systems & agents

Maintenance and compliance follow up

Turn requests into tracked items, chase the ones that stall, and keep the log that an inspection will ask for.

Custom RAG & domain LLMs

Procedures and allergen answers

Ask a question about a policy, an allergen or a procedure and get the answer with the document it came from, in the language your team works in.

Project stories

What this could look like in your business.

Pub and hotel group · Lancashire

Monday starts with the numbers, not the copying.

At a pub and hotel group, the operations manager spends Monday mornings copying figures from each site's till and reservation records into a spreadsheet before anyone can talk about the week.

The figures now pull themselves into a one-page Monday summary, with supplier invoices checked against agreed prices as they land.

One thing it picked up early: a drinks supplier creeping individual line prices up across several invoices. That gave the manager something specific to take back to the supplier.

Monday reporting takes minutes, and supplier price changes surface the same week instead of months later.

What to measure

Agree the targets. Test the improvement.

These are measures for a pilot, not claimed client results. We agree your starting point and targets during discovery, then review the evidence with your team.

Time spent building the weekly summary

Hours lost assembling figures from each site before anyone reviews them.

Supplier price changes caught

How quickly a moved line price reaches the manager who can challenge it.

Feedback reviewed

Share of guest feedback that reaches a manager with an action attached.

Issue visibility across sites

How long a maintenance or compliance item sits before someone picks it up.

Systems we connect
MicrosZonalTechmezaSageXeroExcelOutlookWhatsAppAnything with an API

We build around the tools you already run. Anything with an API or a database is fair game, with access and scope agreed during discovery.

Who this is for

For operators where the head office sees the numbers only after someone has retyped them.

  • Pub and hotel groups running a handful to several dozen sites
  • Restaurant and bar groups with central purchasing
  • Leisure, wellness and event operators with daily reporting
  • Operations directors who want earlier sight of the numbers
How we work

Discover, build, evaluate, operate.

01

Discover

Start with the task taking too much time. We look at the data, the systems and the constraints, then agree a starting point and the measures that show whether it worked.

02

Build

We build a focused version on one high-value problem, with the boundaries, permissions and approval points your team needs.

03

Evaluate

Your team compares the result against the agreed starting point. Gaps and teething problems are reviewed together before a wider rollout.

04

Operate

We monitor quality, cost and drift, then extend the system where it earns its place in the workflow.

FAQs

Questions, answered.

What the system does, what stays with your team, and how your data is handled.

Related
AI invoice matchingCustom AI agentsHospitality outcomesBook a discovery call

What takes the first hour of your week?

Tell us what gets copied, chased or rekeyed across your sites. We will scope one agent and agree how to measure it.

Discuss your bottleneck Book a discovery call