Industries · Hospitality

Run more sites without more admin.

Hospitality groups run on thin margins and thick paperwork: rotas, stock, supplier invoices, guest feedback, brand standards and compliance. We build AI agents that absorb repetitive operational work and give managers answers rather than another spreadsheet.

Where the time goes

The work that repeats, every week.

01

Supplier invoices checked line by line against delivery notes at every site

02

Guest feedback spread across booking platforms, review sites and direct emails

03

Brand standards, SOPs and training material nobody can find mid-shift

04

Cross-site reporting rebuilt manually every week

What we build for hospitality

Less manual work. Better access to answers.

Custom AI systems & agents

Less invoice checking across sites

Read supplier invoices, match them to deliveries and orders, and flag price creep and short deliveries across every site.

Custom AI systems & agents

See recurring guest issues across sites

Pull reviews and direct feedback into one place, classify by theme and site, and surface what is actually driving scores.

Custom RAG & domain LLMs

Find the right answer during a shift

Help duty managers find answers from approved manuals and brand standards, with sources to check and escalation when guidance is unclear.

Custom AI systems & agents

Cross-site reports without weekly spreadsheet work

One report across sites, generated from your PMS, EPOS and finance systems, delivered before the morning meeting.

Project stories

What this could look like in your business.

Pub and hotel group · Lancashire

Monday starts with the numbers, not the copying.

At a pub and hotel group, the operations manager spends Monday mornings copying figures from each site's till and reservation records into a spreadsheet before anyone can talk about the week.

The figures now pull themselves into a one-page Monday summary, with supplier invoices checked against agreed prices as they land.

One thing it picked up early: a drinks supplier creeping individual line prices up across several invoices. That gave the manager something specific to take back to the supplier.

Monday reporting takes minutes, and supplier price changes surface the same week instead of months later.

What to measure

Agree the targets. Test the improvement.

These are measures for a pilot, not claimed client results. We agree your starting point and targets during discovery, then review the evidence with your team.

Reporting effort

Compare time spent gathering and reconciling numbers across sites.

Invoice handling

Measure checking time and supplier discrepancies identified for review.

Feedback coverage

Review how consistently guest feedback is grouped by theme and site.

Systems we connect
PMS (Opera, Mews, Guestline)EPOS systemsXero / SageBooking and review platformsRota and HR systemsSOP and training libraries

Reduce copying between the tools you already use. We can work with any system that has an API or a database, with access and project scope agreed during discovery.

Tell us what your team repeats every week.

We will help identify a focused pilot and agree how to measure whether it saves your team time.