Pub and hotel group · Lancashire
Monday starts with the numbers, not the copying.
At a pub and hotel group, the operations manager spends Monday mornings copying figures from each site's till and reservation records into a spreadsheet before anyone can talk about the week.
The figures now pull themselves into a one-page Monday summary, with supplier invoices checked against agreed prices as they land.
One thing it picked up early: a drinks supplier creeping individual line prices up across several invoices. That gave the manager something specific to take back to the supplier.
Monday reporting takes minutes, and supplier price changes surface the same week instead of months later.