Long Journey
Direct booking systems

Own your bookings. Keep the revenue.

Booking and payment on your own site. Threads with OpenTable, ResDiary, Treatwell and Calendly, or replaces them.

Stop renting your customer relationship.

01
Choose service
02
Pick a time
03
Enter details
04
Pay deposit
05
Confirmed
The booking desk

Your diary, your customers, zero commission.

Deposits, reminders and every channel in a single schedule.

app.longjourney.studio/bookings/today
Today's schedule
Direct bookings · 0% commission
Export
Bookings today
27
4 vs. avg
Deposits taken
£640
No-show rate
3.1%
from 14%
Commission paid
£0
09:00R. AshcroftDeposit paid
10:30Availableopen
11:15M. OkaforConfirmed
13:00Table ×4Deposit £10
14:45Availableopen
16:00J. WhitfieldReminder sent
Channels connected
Website widgetOn
AI receptionistOn
Google ReserveOn
OpenTable syncOn
Bookings this week

Works with your providers, or replaces them.

Runs alongside OpenTable, ResDiary, Treatwell or Calendly, or fully replaces them.

Integrate

Integrate approach

Sync availability and push direct bookings into your provider.

Complement

Complement approach

Marketplace for discovery, direct site for repeat customers.

Replace

Replace approach

Switch to your own engine, no per-booking commission.

Booking built around your business.

No lock-in

Your customers, your data, your terms.

No marketplace cut

Keep 100% of every booking.

Built around you

Services and rules that match how you work.

You keep more

More revenue retained, fewer fees.

Off-the-shelf vs your own booking system.

Both work. The question is who owns the customer, the data and the margin.

Ownership
Off-the-shelf
Rented platform access
LJ-built
Built into your own site
Existing providers
Off-the-shelf
No direct connection
LJ-built
Threads with them or replaces them
Branding
Off-the-shelf
Limited by platform layout
LJ-built
Designed around your brand
Fees
Off-the-shelf
Monthly or per-booking cuts
LJ-built
From £2,800 one-off build
Customer journey
Off-the-shelf
Sent to a third-party flow
LJ-built
Books directly on your site
Flexibility
Off-the-shelf
Set by platform features
LJ-built
Built around your rules
Data
Off-the-shelf
Stored on another platform
LJ-built
Captured through your own flow
Best for
Off-the-shelf
Quick, standard bookings
LJ-built
Control and lower dependency
FAQs
Why direct booking instead of a marketplace?+

Marketplaces take a cut of every booking, charge monthly fees, and own the customer relationship. Direct booking on your own site removes the middleman, protects your margins and keeps the customer yours.

Can I keep using my marketplace or booking provider?+

Yes. We thread our booking system with OpenTable, ResDiary, Treatwell, Calendly and other providers, so you can keep the channels that work while pushing more direct bookings through your own site.

Can I keep using my marketplace as well?+

Yes. Most clients run both, the marketplace as a discovery channel, and direct booking as the primary, cheaper conversion path. Over time, more of your repeat customers shift to direct.

What does the booking journey look like?+

Customer lands on your site → chooses a service → picks a time → enters details → pays a deposit or in full → gets a confirmation email. Built around how your business actually works.

Do you handle payments?+

Yes. Stripe is built in for deposits, full payment, subscriptions or pay-on-completion. Apple Pay and Google Pay work out of the box.

How is it priced?+

Direct booking systems start from £2,800 (US$3,640) when built with your website project. Scope varies, so final pricing is quoted after scoping.

Take bookings on your own terms.